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Table of Contents

Feature

Description

HTML
template support for emails
Templates

When using Email function, you can use the rich text editor to format and also include images. Variable substitution is also supported so that any field on the issue can be pulled into the email body. Images can be included by clicking on the image icon. You can resize the images but note that some images may not display in this viewer due to restrictions to URL’s. However the images will still be rendered on the actual email that’s sent.

Variable Substitution
for Emails

Variable substitution is supported so that any field on the issue can be pulled into the email body. Apart from the fields, here are reserved keywords that can be used:

{taskkey} - pulls the Jira issue key

{dynamic_prefix} - creates a random character string. This can be used in conjunction with Azure AD to create and send a one time password.