Follow instructions in our Webhook documentation to understand how OnLink supports webhooks. Here are the config elements you will need to configure UKG Pro webhooks. This allows OnLink to receive Hire or Termination or Employee Change events from UKG. OnLink then creates Jira issues based on these events:
config:auth_scheme=header_token_ukgproconfig:auth_token=<a random string that acts as a secure token. This will be used when configuring webhook in UKG pro - step 5 of Add Subscription "At the Add Free Form Headers fields, enter a custom header key (x-onlink-key) and custom header value (the random string you typed here)">
Follow instructions here to configure webhook in UKG Pro: https://developer.ukg.com/general/docs/ukg-webhooks-user-guide#add-a-subscription
OnLink combines employee demographic data and employment data and makes it available for mapping. Any field supported by UKG Pro API can be mapped in this way.
key:employeeId=customfield_10121map:firstName=customfield_10065map:lastName=customfield_10066map:jobTitle=customfield_10067map:supervisorId=customfield_10068map:originalHireDate=customfield_10069
