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Other

Other

Feature

Description

Allowlist IP Addresses

Defining IP allowlists In Jira Premium will block Forge apps as well. You will get an error like this: {"code":403,"message":"The IP address has been rejected because it is not on the allowedlist. See your admin for more information."}

You need to configure IP allowlists by going to admin.atlassian.com, Security tab and clicking on IP allowlists. You can use these IP address ranges to allow Forge apps to make connections through firewalls or integrate with software (including Jira API) that has a managed IP allowlist.

Forge apps currently use the following IP address ranges for outbound connections (see Outgoing Connections):

13.52.5.96/28 13.236.8.224/28 18.136.214.96/28 18.184.99.224/28 18.234.32.224/28 18.246.31.224/28 52.215.192.224/28 104.192.137.240/28 104.192.138.240/28 104.192.140.240/28 104.192.142.240/28 104.192.143.240/28 185.166.143.240/28 185.166.142.240/28 2401:1d80:3000:100::/61 2401:1d80:3000:200::/61 2401:1d80:3000:300::/61 2401:1d80:3000:400::/61 2401:1d80:3000:500::/61 2401:1d80:3000:600::/61 2401:1d80:3000:700::/61 2406:da18:809:e04::/63 2406:da18:809:e06::/64 2406:da1c:1e0:a204::/63 2406:da1c:1e0:a206::/64 2600:1f14:824:304::/63 2600:1f14:824:306::/64 2600:1f18:2146:e304::/63 2600:1f18:2146:e306::/64 2600:1f1c:cc5:2304::/63 2a05:d014:f99:dd04::/63 2a05:d014:f99:dd06::/64 2a05:d018:34d:5804::/63 2a05:d018:34d:5806::/64

To configure, go to admin.atlassian.com then browse to the Security tab and click on IP allowlists in the left side navigation. Now create a rule like below with the ip ranges from above:

image-20240509-172045.png

In addition to the above, here’s the Onward apps IP address you need to whitelist: 13.216.143.23/32

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